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Support

Support

At Response Electronics, we pride ourselves on providing comprehensive and dedicated backup and support for all our current and future customers.

If you would like help selecting the right products for you, or you have a technical query about an item, you can contact us for help or support by any on the following methods:

E-mail Support: - info@ResponseElectronics.com

Telephone Support: 0845 373 1353 (local rate)

Our opening hours are: Monday to Thursday 0900 to 1730 and Friday 0900 to 1700

We supply and sell the current range of Response Alarms products such as the SA1, SA2, SA3, SA5, which operate on the European frequency of 433 MHz. We also supply the latest Friedland Response SL range of Wireless including SL1, SL2, SL3, SL5 and the SL6, which operate on the 868MHz frequency.
We have a section for the Honeywell Wired alarm ranges which includes pre made Wired Alarm Kits and all the accessories for them.

You can download a full range of Friedland Response Alarms and the Honeywell Alarm manuals at the following link: Manuals Download

Excellent products and service.

Jon Richardson

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I went for a wired system this time. I already have a wireless system, but I have found it prone to interference recently. This wouldn't be a problem normally but the Interference is deliberate and becoming a pain. After the wireless system it...

Steve Tayler

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I would like to say that it is wonderful to find a company that offers a really good after care service. Your system is the best on the market that I have seen.

Betty G

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Spoke to a very helpful tec who advised me on system requirements. Eventually ordered SL3A system plus extra PIR's and dummy siren. Order placed at 4pm on Tuesday 20th Dec - kit arrived before 1 pm on Wed 21st Dec. Very impressive given the...

David Irving

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Having viewed other more expensive products I purchased alarms for my Spanish properties through Response and would recommend them as they are simple to set up and for the price they are a bargain buy. Well satisfied.

ANTHONY WALKER

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fantastic camera, will recomend...deliverd in two days..fitted in 45 mins...

torchey

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I felt I just had to write to thank you for the fantastic service we got with my order. I placed the order with Amazon at 1407 hours on Wednesday 25th. January, and the postman delivered it the next day (Thursday 26th) at 1000hours - to the...

Isobel Maclean

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Fasted delivery ever, placed my order Wednesday afternoon and it arrived Thursday morning! Best price I could find and FREE delivery too, Alarm now fitted, family and home protected.

Lisa

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First class service, prompt, quality products and excellent value for money.

Mark Buffin

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Just a quicky to say many thanks the the engineers was more than helpful and got me out of trouble.The alarm is now working fine. Cheers. Ken

Ken Huskisson

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