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Response Electronics

0345 257 2500

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Payment Information

You can select alternative payment options on our website:

     

We accept the following Credit/Debt cards using our checkout:

 

For website orders payment can be made by most major credit/debit cards or by PayPal by completing the relevant details at the checkout page. By using a credit/debit card or PayPal to pay for your order you confirm that the card/account being used is yours or that you are authorised to use it.

How we process your payment?

Each transaction is verified through a fraud screening and authorisation process provided by our secure gateway and when required we may ask for identification from you to verify yourself as the customer. This is an action recommended by the payment gateway during the fraud screening. The ID we require is used to verify you at the address.

We may also perform additional checks on orders more than £200 to verify the billing address matches bank records for the transaction to be completed.

 

Declined payments

If the issuer of the card refuses to authorise payment will not accept your order or purchase, we will not be obliged to inform you of the reason for refusal and will not be liable for the item not being delivered or provided to you. Once your payment has declined, please do not enter your card details again or re-process your order on the website; you will in this instance need to contact your bank for further information and to resolve.

We strongly recommend that you do not communicate your payment card details to anyone, including us, in writing or by any electronic means of communication such as an email. As detailed in our terms and conditions, we cannot be responsible for any losses you may incur in transmitting information to us by internet link or by email. Any such loss shall be entirely your responsibility.

 

Further payment Information

The prices payable for goods that you order are as set out on our website, plus any charge for delivery as advised to you. All prices are inclusive of VAT at the current rate and are correct at the time of going to press.  We reserve the right to update any product price at any time, which will then supersede any previous published prices, and to decline or limit the order quantity.

Occasionally, an error may occur and goods may be incorrectly priced in which case we will not be obliged to supply the goods at the incorrect price or at all.  We will, at our discretion either cancel your order and refund the price you have paid or use every reasonable endeavour to contact you and ask if you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.

We have taken every care in the preparation of the content of this website to ensure that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods. Any weights, dimensions and capacities given about the goods are approximate only and can be subject to change. 

From time to time we advertise goods at promotional prices, where a promotion/voucher code is given the code must be quoted at checkout. You must check this has been correctly processed at the checkout before confirming your order, otherwise you may be charged the full price.